Terms and Acronyms Common to Alberta’s Electricity Market and System.

• Glossary

Alberta Power Pool Pricing Information

• Energy Trading System
• Actual / Forecast

Natural Gas Pricing Information

• Historical Natural Gas (NGX) Monthly Prices

Industry Associations

• Independent Power Producers Society of Alberta (IPPSA)
• Canadian Electricity Association
• Alberta Federation of REAs

Check your Site Address

• Alberta Site Catalogue

Governance of the Alberta Energy Industry

• Utilities Consumer Advocate (UCA)
• Department of Energy (DoE)
• Alberta Utilities Commission (AUC)
• Balancing Pool
• Alberta Electric System Operator (AESO)
• Alberta Market Surveillance Administrator (MSA)

Wire Service Providers (WSP)

• ATCO
• ENMAX
• EPCOR
• Fortis Alberta

To cancel your existing contract, call:

• Direct Energy (Competitive) — 1 (866) 374-6299
• Direct Energy (RRO) — 1 (888) 420-3181
• Epcor (RRO, outside Edmonton) — 1 (800) 667-2345
• Epcor (RRO, in Edmonton) — 310-4300 or 1 (800) 667-2345
• Enmax EasyMax — 310-2010
• Enmax (Calgary RRO) — 310-2010
• City of Leftbridge (RRO) — (403) 320-3940
• Just Energy — 1 (877) 745-9553
• City of Red Deer (RRO) — (403) 348-5700

Power Outages & Emergencies

• Atco Electric — 1 (800) 668-5506 (24 hours)
• Enmax — 310-2010
• Epcor — (780) 412-4500
• Fortis Alberta — 310-WIRE
• City of Leftbridge — (403) 320-3940
• City of Red Deer — (403) 348-5700